Warranty Information
- Trex Warranty Registration Link: Click to Open
- Trex Warranty Claims Process/Link: Click for Online Claims Process
OR
File a Claim by Mail
To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Please complete the claim form and send supporting documents to:
Trex Company, Inc.
Consumer Care
160 Exeter Drive
Winchester, VA 22603-8605
USA
Any decks built prior to September 2019, needs to file a claim through Arxada : Click Here
For homeowners who have built decks from September 2019 and on would need to file a claim with Koppers: Click to Open Page 1 & Page 2
- TimberTech AZEK: Click to Open
- TimberTech AZEK Decking Fade & Stain Warranty: Click to Open
- TimberTech AZEK Limited Replacement Labor Warranty: Click to Open
- TimberTech AZEK Deck Warranty: Click to Open
- Vinyl Railing Warranty Link: Click to Open
- Limited Lifetime Warranty: Click to Open
All Products Purchased AFTER 8/1/2015
- Warranty Info & Register Product: Click to Open
- Warranty Information: Click to Open
- Support Service Request Form Link: Click to Open
- Warranty Information: Click to Open
- Claims: “Please contact us at 855-337-8811 for warranty claims on product purchased through our online store.”
- Warranty Information: Click to Open
- Warranty Claim Process: Click to Open
- Registering Your Blaze Product: Click to Open
- Warranty Information Link: Click to Open
- Trouble Shoot to Start Process by calling Blaze @ 866-976-9510
